Shipping, Return and Refunds Policy

Shipping Policy

As of February 2, 2023, all our listed products are digital which means they ship free. 

• Instant Downloads are delivered instantly via email. For more information on how to download your digital files, please read our FAQs.
• Customized Digital Files are delivered via email within 48 hours of purchase, assuming the customer has submitted all the required information to complete their custom file.

Returns and Refunds

All sales are final.

Due to its digital nature, once an order has been placed for a digital item, it can not be returned, canceled, or refunded. Please read the product description carefully before making your purchase.

I can not offer any refunds.

If you have any issue with your order, please contact me at shop@neathousesweethome.com - and I will help you resolve it as soon as possible. My goal is for you to be 100% satisfied with your purchase!